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Sitecore Personalization | Personas & Patterns

By: Koushik MukherjeeApril 24, 2024

In my previous blog, I discussed on building and creating custom personalization rules to meet specific business requirements. In this part of personalization series, we will discuss more about personalization using Sitecore Profiles, Personas and Patterns.

In this article, we’ll dive into the essential components of Sitecore profiling that allow you to comprehend visitor behavior and leverage this knowledge for personalized content delivery. Sitecore offers five fundamental profiling elements:

1. Profiles:

Profiles are pivotal for identifying visitor behavior and content interests. Sitecore provides pre-installed profiles and profile keys as a guideline, which can be customized to align with your business objectives.

Creating a Profile:

  • Access the Sitecore Launchpad and navigate to the Marketing Control Panel.
    Product interests in Sitecore
  • Right-click on Profiles, then select Insert > Profile.
    Insert profile from template
  • Specify a name for your profile (e.g., “Product Interest”).
Creating Product Interest item

2. Profile Keys:

Profile keys define different aspects within profiles. You assign numerical values to profile keys to track visitor interactions on the website.

Adding Keys to a Profile:

  • Right-click on your profile, then choose Insert > Profile Key.
Product interests with Profile Key in Sitecore
  • Enter a name for the profile key (e.g., “Credit Card”).
Entering product name
  • Provide Min-Max value as per requirement.
Setting credit card values
  • Save and publish the profile key item.

3. Profile Cards:

Profile cards aid in identifying and segmenting contacts, enabling the implementation of personalized rules across your website.

Creating a Profile Card:

  • Right-click on Profile Cards, then click Insert > Profile Card.
Inserting profile card in profile settings
  • Assign a meaningful name (similar to profile keys)
Creating new credit card item
  • Set values based on categories.
Profile card value with graph
  • Save and publish the profile cards to apply them effectively.

4. Personas:

Personas represent specific contact types within your target audience. Profile cards can describe how personas interact with website content, facilitating the implementation of personalized rules.

5. Pattern Cards:

Pattern cards map profile values to visitor types, enabling the implementation of personalized content strategies based on visitor behavior.

Creating a Pattern Card:

  • Right-click on Pattern Cards, then choose Insert > Pattern Card.
Inserting pattern card in profile settings
  • Set the name of Pattern card (same as profile card)
Adding Credit Card item
  • Set the Pattern card values per category
Radar chart with financial categories
  • Save and publish the pattern card to utilize it for personalized content delivery

Stay tuned for the next blog post where we’ll delve into Content Profiling and Personalization using these patterns. Learn how to optimize visitor experiences and drive engagement with Sitecore’s powerful profiling capabilities.


PersonalizationPersonasSitecore 10.3Sitecore BasicsSitecore Personalization
Two CMSs, One Website: Managing Routing During WordPress to Sitecore MigrationJune 17, 2026Mastering Identity Resolution in Sitecore CDP: Anonymous to Known VisitorsMay 25, 2026

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